Richard formed cxpartners with Giles Colborne in 2004. The aim was, and still is, to focus on creating simple user experiences that give measurable differences to our clients’ projects.
Richard has been working on digital projects for over 19 years, working with clients such as Expedia, Jaguar and Nokia.
Within cxpartners Richard oversees the development and growth of the team, key client projects and helps to implement new techniques and deliverables for our clients.
Richard helps develop vision and strategic direction for how our clients can manage their user experience, and presents this to client and partner teams up to board level.
As a practitioner Richard is always looking for ways to get his hands dirty. He’ll frequently be running workshops and scribbling on whiteboards.
And when Richard is not focusing on usability and accessibility?
Richard has been a guest lecturer at the Universities of Bristol and Bath on business and entrepreneurship.
Away from cxpartners Richard can be found in the kitchen baking (normally bread), or in the garage tinkering with one of his bicycles. Richard is also on the strategic board of a local cancer charity.
Though task models are seldom used compared to other documents such as site maps and wireframes, I'm a huge fan and see them as one of the most important design documents we produce as part of...View more details